Refund Policy
Our Return and Refund Policy was last updated 11 March 2024
Thank you for shopping at sethenterprises.co.in.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Interpretation and Definitions
Interpretation
The words in which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in the plural.
Definitions
For the purposes of this Return and Refund Policy:
“Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Seth Enterprises
“Goods” refers to the items offered for sale.
“Orders” means a request by you to purchase goods from us.
“Website” refers to sethenterprises.co.in, accessible from https://sethenterprises.co.in
“You” means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
Shipping Policy
Shipping Information
Thank you for shopping at sethenterprises.co.in. We appreciate your business and strive to provide you with the best service possible. This Shipping Policy outlines our procedures regarding the shipment of your orders.
Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation. Please note that orders are not processed or shipped on weekends or holidays. If we encounter any delays or issues with your order, we will notify you promptly via email or phone.
Shipping Methods and Rates
We offer various shipping methods to cater to your needs. Shipping rates and delivery times may vary depending on the selected method and your location. Upon checkout, you will be provided with available shipping options and their corresponding rates.
Please note that shipping costs are non-refundable, except in cases where we have made an error in fulfilling your order or if the product is defective or damaged upon receipt.
Delivery Estimates
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information, if applicable. Delivery estimates provided at the time of checkout are approximate and may vary based on factors such as carrier delays and your location.
Shipping Restrictions
Some products may be subject to shipping restrictions due to size, weight, or regulatory requirements. We reserve the right to refuse shipment of any product that may violate shipping regulations or pose a safety hazard during transport.
If you have any questions or concerns about our Shipping Policy, please don’t hesitate to contact us at the provided contact details.
Your Order Cancellation/Refund Rights
You are entitled to cancel your order before dispatch without giving any reason for doing so.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision By sending us an email: support@sethshop.in
We will reimburse you no later than 7 working days from the day on which we receive the returned Goods. We will use the same means of payment as you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The goods were purchased in the last 14 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods is made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:
Seth Enterprises
C2/13A, Acharya Niketan, Mayur Vihar Phase 1
East Delhi, Delhi 110091, India
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: +91-9580814567